Privacy Policy

1. Overview

Kopath Floristry Guild (“KFG”, “we”, “us”, “our”) provides online and live floristry education. This Policy describes how we collect, use, and disclose information about you when you use our website and services.

We strive for clear, minimal data practices. We collect only what we need to operate courses, improve content, and support you.

2. Information we collect

• Account and contact details (name, email, optional phone).
• Transactional data (purchases, enrollment, invoices).
• Course activity (progress, submissions, feedback).
• Technical data (device, browser, IP, cookies/analytics).

3. How we use information

• Provide and improve courses and support.
• Process payments and fulfill enrollments.
• Communicate about classes, policy updates, and service notices.
• Prevent fraud, secure accounts, and comply with law.

4. Legal bases

We process personal data on the basis of contract (providing services), legitimate interests (improving services, security), consent (marketing, cookies where required), and legal obligations.

5. Sharing

We share data with service providers who process information on our behalf (hosting, payment processing, analytics). We require appropriate safeguards and do not sell personal data.

6. Cookies and analytics

We use essential cookies for site functionality and optional analytics to improve content. You can accept or reject analytics in our cookie banner and update your choice anytime by clearing site data.

7. Data retention

We retain personal data only as long as necessary to provide services and meet legal requirements. You may request deletion of your account and associated personal data.

8. Your rights

• Access, correction, deletion.
• Portability and restriction (where applicable).
• Withdraw consent for optional processing.
• File a complaint with your data protection authority.

9. Security

We use encryption in transit, access controls, and staff training. No method is 100% secure; we promptly notify as required in case of a breach.

10. International transfers

Where data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses.

11. Children

Our services are not directed to children under 16. We do not knowingly collect their data. If we learn of such collection, we will delete it.

12. Changes to this Policy

We may update this Policy. Material changes will be announced on this page with a new effective date.

13. Contact

For privacy requests, email [email protected] or mail Kopath Floristry Guild, 548 Market St, San Francisco, CA 94104, USA.